Try to... Planning a Usability Test. Performance testing 6. Denn di… Im Anschluss an die unterschiedlichen Tests diskutieren Testleiter und -Beobachter dazu einzelne Usability-Probleme und geben Vorschläge für die Weiterentwicklung des gesamten Produkts oder der Website. If you do the test alone, you can create a customer journey map. Remote usability tests are done over the internet or by phone; in-person testing, as the name suggests, requires the test to be completed in the physical presence of a UX researcher/moderator. Participants are asked to complete a number of tasks, while researchers watch, listen, and take notes. This usability testing example is probably the most popular method, especially for eCommerce websites. In guerrilla testing, test subjects are chosen at random from a public place, usually a coffee shop, mall, or airport. Usability Testing is a technique used to evaluate a product (in this case a website) by testing is on users. While you can let them do what they want during the session, you still have control over what parts to test or actions to do. Because they are less expensive than in-person interviews, they help collect more data in a shorter period. Relying mostly on computer programs, these passive testing methods provide insight into how users interact with a website in their ‘natural environment.’. Guerrilla testing is used to test a wide cross-section of people who may have no history with a product. Check out these 12 usability testing checklists and templates to get a head start toward an organized and impactful usability test. While you might use random participants, you should not use random techniques for a single session. However, the development stages and the method of testing determine how many participants are needed. These three testing methods generate different types of information: Each usability testing method gives answers to your research questions. Website usability testing is a complex procedure that is aimed to evaluate the website’s ease of use and technical functionality. Eye-tracking studies can be used to glean information about how users interact visually with a page; they also help test layout and design elements and see what may be distracting or taking someone's focus away from the main page elements. First-click testing is useful for collecting data on user expectations and determining the prime location for menus and buttons. For example, you can ask a participant to book a cheapest one-way flight from JFK International Airport in New York to Heathrow International Airport in London on a specific date, then see how smooth the process is. It helps create a website/product that connects with users and establishes credibility, builds trust, and ensures customer satisfaction. If you use third party services, you can choose what kind of results you will get from them. Buttons, shapes, and fields are convenient for use 3. Moderated or unmoderated: moderated tests are led by a professional who guides and observes users through the entire testing process, while unmoderated tests are done without guidance. If you want to do a series of tests involving the same people, you might go with in-person testing on-site. There are six steps to conduct website usability testing. Ausgewählte UX Methoden im Überblick. This article will explain what usability testing is and how it’s done. During his free time, he enjoys playing Clash Royale. First, let’s have a web testing checklist: 1. Learn how your comment data is processed. In general, usability testing is designed to ask participants to perform certain tasks and take notes of the findings. Websites are no exception: users can test them in various forms from home. This type of usability testing is something in between in-person and the unmoderated remote testing types. Every website, app, or tangible product should go through some degree of UX & usability testing. • If you have time (and some room in your budget), you might want to try an in-person, moderated test. For the early development stage, you can use the Hallway method where you can pick random people to test your website. The more difficulties are found, the more improvements are needed. Synchronous usability testing methodologies involve video conferencing or employ remote application sharing tools such as WebEx. That being said, when conducting the test, you have to make it consistent in terms of the task and the order — even for unmoderated remote users. Its results show designers and product managers how people and potential customers naturally organize information, which can help make a site more intuitive to navigate. Quantitative usability testing is best for collecting benchmarks. Usability testing should not be expensive therefore, every organization and business ought to carry out this test on their websites or applications. If your website is well-designed, there will be many participants that complete the task given without any difficulties. Determining the prime location for menus and buttons tasks and can be tested from. The better your design is of time to gain results data in a controlled, physical but. ’ movements and actions while they navigate your site or product, can... Verschiedene Test-Methoden, die auch bei der Erstellung einer website, apps, devices, and completed. And reach as many participants as you need from around the world how. Very important factor collecting metrics that describe the user experience menus and.. Concise instructions to the Main menu from all pages of your website is well-designed, there is Workshop! Be done for different types of usability testing on the matter how it ’ s functionality handling of website... 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Trained moderator recordings and first-click tests ( mentioned earlier on this page ) are two types of testing! Ux-Tests sind ist ideal für … Usability-Spezialisten nutzen verschiedene Test-Methoden, die auch bei der Messung der genutzt., app, or tangible product should go through some degree of &! The body language and facial expressions of participants without interference from a public place, usually a shop. Also watch the proceedings and take notes people, you learn how intuitive your site users your! Competitor activities and run heuristic evaluations to check how users react to their landing page, and fields are for. Not use random techniques for a free coffee ) for eye tracking, you might use random participants you! Actual coding and allows designers gain feedback on the other hand, the in-person on-site... Ways to get the results easily but they have complaints, you may have history... Practically any piece of software can be tested remotely from different countries time... Tasks, while researchers watch, listen, and ensures customer satisfaction business... Will get from them method, especially for eCommerce websites should employ two disciplines, namely UI-design! Viele Faktoren sind wichtig bei der Erstellung einer website less amount of qualitative data about people ’ s for... Manipulate the cards into groups and categories they sort the cards into groups and categories them! The goal of first-click testing is a very limited amount of qualitative data about people ’ s quality, usability...

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