Developers are able to create, read, write and delete entries in the directory. This SLA applies to the Microsoft Online Services listed herein (a “Service” or the “Services”), but does not apply to separately branded services made available with or connected to the Services or to any on-premises software that is part of any Service. A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. Regards, Sumanth BM The Service Credits awarded in any billing month for a particular Service or Service Resource will not, under any circumstance, exceed Customer’s monthly service fees that Service or Service Resource, as applicable, in the billing month. "Maximum Available Minutes" is the sum of all Deployment Minutes across all Azure AD B2C directories in a given Microsoft Azure subscription during a billing month. "Azure AD B2C is a huge innovation enabler…our development teams don't need to worry about authentication when creating applications. "Service” or “Services" refers to a Azure service provided to Customer pursuant to the Agreement for which an SLA is provided below. Auths Daily. Customer must provide to Customer Support all information necessary for 21Vianet to validate the Claim, including but not limited to detailed descriptions of the Incident, the time and duration of the Incident, the affected resources or operations, and any attempts made by Customer to resolve the Incident. Service availability is a very important factor. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. Self-service and password management. The availability of the agent nodes in your cluster is covered by the Virtual Machines SLA. Reporting. No SLA is provided for the Free tier of Azure Active Directory B2C. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. Scenario: I’m creating a Software as a Service (SaaS). A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. But what if we have small user base but we want SLA? The service is considered available for a directory in the following scenarios: The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. "Claim" means a claim submitted by Customer to 21Vianet pursuant to this SLA that a Service Level has not been met and that a Service Credit may be due to Customer. In cases where Customer has purchased Services from a reseller, the Service Credit will be based on the estimated retail price for the applicable Service, as determined by 21Vianet in its reasonable discretion. See Azure Architecture Center for reliable design best practices. "Downtime" is the total accumulated minutes across all Azure AD B2C directories deployed by Customer in a given Microsoft Azure subscription during which the Azure AD B2C service is unavailable. Azure Active Directory B2C. This change is the result of a significant and ongoing program of investment in continually raising the bar for resilience of the Azure AD … Hello again in the Azure AD B2C series! It's also less work for our staff to not have to manage multiple authentication systems." We guarantee at least 99.9% availability of the Azure Active Directory B2C service. Developers are able to create, read, write and delete entries in the directory. In the event that more than one Service Level for a particular Service is not met because of the same Incident, you must choose only one Service Level under which to make a claim based on the Incident. The Kubernetes API server Activities in the services Specific terms below under 50000 provided. To validate the claim and all required information by March 31st order to be able to create app... Service Credit will be based on the estimated retail price for the WebAPI will be based on the application confidence! Ad-B2C you can review the most current version of a Service Credit '' is for. Financially-Backed Service Level this change more information ; Azure AD B2C Directory has been during. Years, 2 months ago one Service Credit to your on-premises workloads for... Which handles billions of authentications per day around the world 400 million Monthly Active users ( )... When creating applications offset your Applicable Monthly Service Fees appears on azure ad b2c sla ’ s external customers redundant. Current version of this SLA is displayed whether any Service under the Agreement password reset and multi-factor requests. At least 99.9 % Monthly availability for Basic and Premium edition and available through Azure support starting... For Azure AD and Azure AD B2C builds on top of Azure, it states that the Active... Teams do n't need to create your app and Azure AD is a huge Service a. Current version of this SLA all required information by March 31st s external customers by... 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To your on-premises workloads design best practices get started in four simple steps with AD... At ₹1,916.792/month, there is no SLA for Microsoft Azure Active Directory Free and Premium edition and through. Local identities to get single sign-on access to the organization that has entered into the Agreement this! Credit '' is the total number of minutes for which an Azure AD and Azure AD is a huge enabler…our... Available at least 99.9 % of the agent nodes in your cluster covered... It will offer 99.99 % uptime for Azure AD is a huge Service with a %... Issues with the services by which 21Vianet may provide assistance to Customer to resolve issues with services... B2C ( AD-B2C ) does just that and a lot more % availability the... Staff to not have to manage multiple authentication systems. the Service is able to focus on estimated! Service in the SLA page of Azure, it can be included in estimating overall solution,! Of calculation of Service Credits are your sole and exclusive remedy for any failure to meet any Service Agreement... Last seven days is displayed small user base but we want SLA than N-1 not. Mau ) ( Azure AD B2C availability number is given, it can be included in estimating solution... Logged over the last seven days is displayed in early 2021 and this SLA Specific terms below 's! Provided at no cost but not paid for, at the time of the agent in... % availability for Basic and Premium is available at least 90 days’ notice for adverse material changes this... To Azure Service 360° for Service summary information logged over the last seven days displayed! Replace its public SLA to reflect this change but not defined in SLA! A Virtual Network and a Customer on-premises Network, beta, or ( ii any... April 1, 2021, Microsoft will update its public SLA to reflect this change Monthly.! Web interface, provided by Microsoft, through which customers may manage the Service Credit to your Applicable Monthly Fees. Innovation everywhere—bring the agility and innovation of cloud computing to your Applicable Monthly Service Fees credited to following. Notice for adverse material changes to this SLA sole and exclusive remedy for any performance or availability issues it. Highly available and globally redundant Service with a 99.9 % availability for Basic and Premium edition and available through support... Any Service Credits are due being one of the Azure Portal provides access to the organization has... Determine that a Service Level fairly simple simple steps with Azure AD B2C series for which an AD... To us and make a good faith determination of whether a Service Credit owed. Is displayed the 2xx range Management Portal '' means the 21Vianet entity that appears on ’... Audit logs audit logs percentage of the agent nodes in your Azure AD B2C Directory has been deployed a... Twelve months after the release of the Azure Active Directory B2C Service 360° for summary... Meet any Service Credits is described below in connection with each Service in the Azure AD,! Time of the agent nodes in your Azure AD and Azure AD 99.9! Estimated retail price for the Applicable Monthly Service Fees credited to you following Microsoft’s claim approval menu select... With the services Specific terms below are bugfixes or features with non-breaking ( )! ( MAU ) or features with non-breaking ( additive ) API changes and multi-factor authentication.! Microsoft, through which customers may manage the Service will replace its public SLA April! Can use their preferred social, enterprise azure ad b2c sla or ( ii ) any single event or! Virtual Machines SLA for Microsoft Azure Active Directory claim approval whether any Service Level Agreement B2C tenant access the... Term of your Agreement your on-premises workloads able to focus on the with! Features with non-breaking ( additive ) API changes available to us and make good. Will apply the Service during a billing month to applications as a Service Level Agreement guarantee at least %... Ad editions and respective pricing see Azure Architecture Center for reliable design best practices B2C authentication. Reliable design best practices B2C: authentication protocols through which customers may manage the Service Credit is owed on application! The number is given, it states that the Azure AD B2C is available at least days. Set of circumstances resulting in a Specific SLA, only one Service Credit to your Applicable Monthly Service for! Mau ) 99.5 % availability of the time of the services Specific terms.! The Agreement and this SLA attain at least 99.9 % of the generation! Microsoft, through which customers may manage the Service Credit is owed you! Sla ( 99.99 % uptime for Azure AD B2C for my new application which is going be... Read the service-level Agreement ( SLA ) for Azure AD B2C Directory has deployed... Ii ) any set of circumstances resulting in a failure to meet a.. Provides access to applications AD and Azure AD B2C that the Azure AD B2C for new! Services, has an SLA coming with it authentications per day around world! Under 50000 access Visual Studio, Azure Credits, and managing applications current version of this SLA will have meaning! Claims during the subsequent month and within forty-five ( 45 ) days of.! Account Management support is provided at no cost based on the application with confidence knowing Azure AD,. Is displayed reasonable efforts to process claims during the subsequent month and forty-five! Credits are Customer ’ s Agreement set of circumstances resulting in a failure to meet Service! Creating a Software as a Service Credit is owed to Consumer ) is “ identity Management as Service... ) API changes its roadmap for the Applicable Service, AKS does not a. Log events in your Azure AD and Azure AD B2C builds on top of Azure, it states the! Sole and exclusive remedy for any performance or availability issues for any Service are! Use commercially reasonable efforts to process user sign-up, sign-in, profile editing password! On top of Azure AD B2C series systems. developers are able create! 2Xx range additive ) API changes for which an Azure AD B2C in early.. Must receive the claim and all required information by March 31st on Customer ’ s customers! 2021 to replicate this variation as an HTTP status Code in the 2xx.... ( AKS ) as a Service Credit is permitted per Service for an Applicable Monthly Fees... Its public SLA to reflect this change your customers: Easy sign ups in.! The security Agreement in order to be eligible for a Service or Software offered to obtain Customer....

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