It was extremely handy due to being rented for Thanksgiving holiday. Provided simple process.Great variety of RV. If you would like to speak with one of our Customer Experience agents, our phone support is available 24 hours a day, 7 days a week at 1-888-482-0234. The … The service is handed to 3rd party local towing and car repair shops and can be availed of by calling RVShare.com from any location. Better service than another company! We verify accounts and perform fraud checks to help keep your transactions safe. Just what we were looking for. RV share gave me a full refund. This was a problem for the owner at first but then he reconsidered and I got the RV as requested. To enable this growth trajectory RVshare needed a mobile-first solution that they could implement in a couple of days. There are better companies out there that will protect you. Most RV owners require that you request to book, however 90% of them do not respond to the request. You can communicate with customer service via phone, online chat, or email. My husband did all the driving and he would have preferred a backup camera. After numerous attempted phone calls, voicemails and texts we got a text informing us that a work call went waaay over and her father would deliver the RV. Horrible, horrible customer service AND they allowed the RV owner to keep our $1,500 deposit because he CLAIMED that we caused all kinds of damage. Thank you, RVshare, for hiring such nice competent agents. And this RVShare Vs Outdoorsy overview will be a great help for such people. RVShare's insurance NGIC denied claim as RVSHare did not renew.I had to cancel 10 rentals so far and RV is damaged for about $20k. RFVshare is a good organization that offers good & efficient service connecting owners and renters. After reviewing RV's available in the Las Vegas area, I saw that delivery was available from many RV owners. I was nervous about dumping but my son and husband said it was easy. Rented my RV to certain TV personality. The payments and return of deposit were both quick and easy. It was great to pull over, cook lunch and enjoy a relaxing view. You are able to cancel your reservation any time before the beginning of the trip by hitting the “Request Cancellation” button on your “Trips” tab. So glad I rented an RV. Great times ahead!!! We were very pleased with info and treatment by personnel at RVSHARE! If your rented RV breaks down on the road, you can contact RVshare’s partner company, Nation Safe Drivers, for help. The roadside number listed in one of the emails I received is what I called. Please contact our Customer Support Management at 888-482-0234 available from 8am-6pm EST so we can continue the conversation. Offer or find relief: Have at least one comfy … Thankyou . We loved the large refrigerator that was in the RV. Should I expect to receive a tax form from Outdoorsy? Service fee: RVshare charges a service … Pro:Overall positive experienceSmooth booking processThey has live customer support that actually answers the phone promptly. They were great to deal with and provided A+ customer service. We had considered renting an RV from an established dealer where we could physically inspect and test drive the RV. we’ll definitely do this again , Awesome experience with this vehicle and trip. The way you set up and handle deposits , insurance and contacting the customer and background checks is excellent . The company is also very diligent in responding to reviews, offer solutions if a question arises, and provide extra safety tips. RVShare has a bigger selection of RVs to rent and tend to have cheaper prices. NO PROOF!! Submit a case to RVshare customer support. I know something about mechanics and advised him to have the steering checked out by a qualified mechanic and if there was a problem found, I would expect some consideration in my fee. Make your listing shine. The owner did a fabulous job of previewing the "how-to" information when we picked up the camper. Our support team is here 24/7 to help should anything arise. Owners also complain that when there is a problem with a renter or claim, customer service is AWOL. What a joke!!! The service was growing rapidly, as was demand for it to handle payments and offer both insurance and roadside assistance. Then I realized that I could rent an RV close to one of my California destinations and have it delivered to me there, saving me the per mile cost of driving an RV from Las Vegas to California! Jessie Spencer RVShare Customer "The owners, Raul and Gloria Rodriguez, are wonderful people! The RV was just as was described, new and clean. Our number is 888-482-0234 open 24/7. This takes a lot of responsibility away from the owner and allows this to become a more passive form of income. I interacted with James C on the customer service team through the chat feature. It was a silver lining that RVShare had a nearby camper available for a considerable amount less than my original purchase. Also there were quite a few bogus listings on their site from scammers, so they need to figure that out. Great source of RV renting.Thank you. Customer Service. What a wonderful experience knowing that I was in good hands and that they were going to reslove this! Also, the owner offered to dump for a fee, so that was an option. Although it wasn't as clean as it should have been my daughter and I had an amazing trip. RVshare takes care of insurance, deposits and contract details, which is good for both the owner and renter. I believe this company to be running nothing more than a scam!I received every single email that RVshare sent from the minute I made my reservation,except the one they "sent" me regarding the dispute process and my 7 day window..lol..I have called so many times and every time I get the same guy "Joseph " from another country and he is zero help. And I would have my car available for local trips to grocers, restaurants, points of interest, etc. Customer Service. Thank you! I learned a lot during this rental! He kept the RV 3 days over the rental. © 2021 Trustpilot, Inc. All rights reserved. Perfect for a Covid trip. RV Rental in Austin, TX. Lee was great! Thank you Victor! 5-Star Customer Service. So in the battle for customer service, it looks like Outdoorsy has cinched it this time. There was lots of storage space, which was a big plus for the three of us. However, Outdoorsy is surpassing RVShare in several markets because of its easy-to-use website, excellent customer service, thorough assessment, and background check. Both platforms offer 24-hour customer service by phone. Types and cost of RV rentals varied widely but I soon found several RVs that suited my purpose. Easy to use and everything is included. Jun 1, 2020; What are the Departure and Return Forms? RVShare coupons and promo codes for December 2020 from CouponCabin. RVshare was easy to use and connected to to a person I would definitely rent from again. BBB accredited since 6/26/2019. RVshare Customer Service. RVshare fees for renters vary, but here is a list of fees you may be charged: Administrative fee: The renter must pay a 15% administrative fee. RVshare was easy to use and allowed me to search by the criteria I was looking for. I could go on and on with how unprofessional this has been!They refunded me their "$50 service fee" ..they said thats what they made off of my reservation! No problems, no complaints. You should be able to add this to your standard RV policy. I would highly recommend RVShare to anyone who is interested in dipping a toe in the water of camping. I have a Park Model Trailer, can I list on Outdoorsy? instead of driving the RV everywhere. If you rent an RV through this platform, consider buying your own commercial insurance coverage. To be fair, the RV owners were great to work with, answered all our questions in a timely manner and were accommodating of our requests. Seriously?!? NO DAMAGE!! I am very pleased so far with our RVShare … RVshare tows disabled RVs to the nearest repair shop, within 100 miles. However, the idea of renting RVs is only limited by the RV owners. We were very pleased with our rental, Keith, the owner was most accommodating and responsive when we had questions. Five Stars! Unfortunately, you have missed our Disputes deadline of 7 days and we are unable to proceed further in this process. Would definitely recommend. Fantastic platform, renting an RV is perfect.

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